Aer Lingus is well-known for providing passengers with the best services, from booking their flight tickets to reaching their desired destination. The travelers can also proceed with the cancellation and ask the customer service executive to get a refund for their flight. If you have canceled your flight ticket online under the rules prescribed by the airline, you are eligible to get your ticket amount back. In that case, you can initiate it just after the cancellation or by calling the customer service agent of the airline. You can also know Aer Lingus refund status online through the official website or by connecting with the customer service executive. To make the work easy and quick for you, the policy, process, time, and other necessary things are mentioned here for you as follows.
Aer Lingus refund policy
- As per 24 hours risk-free period, the passengers can get a complete refund for their flight ticket within the initial 24 hours of reservation. Provided the reservation is made at least seven days before the scheduled departure of your flight ticket.
- If the cancelation is made after 24 hours, in that case, the passengers will get a refund of their ticket amount after the deduction of cancellation charges.
- If they cancel a non-refundable flight ticket after 24 hours, they will be liable to get the travel credit of half of their ticket amount for a future booking. The travel credit will be valid for up to one year from when it is issued.
- If the passengers cancel their flight tickets due to any medical emergency. In that case, they will also get a full flight ticket refund. However, they must submit the necessary documents supporting the reason for the flight cancellation.
- If the airline cancels your flight ticket without informing you, you can also get a flight ticket refund from the airline.
- If there is a delay of three hours in the scheduled flight departure and the passengers proceed towards the cancellation, in that case, they are liable to get a complete refund of their flight ticket as well as the compensation amount.
- If the passengers' boarding gets denied due to overbooking, in that case, either the airline will provide them with an alternative flight or give them a complete refund of their ticket amount.
The process to initiate the Aer Lingus refund
The passengers can initiate the refund from the airline online through the official website, over a phone call, or by visiting the airport at the help desk.
Online through the official website
The passengers can initiate the refund online through the airline's official website. The process to get an Aer Lingus refund is mentioned here for you as follows.
- Jump onto the airline's official website and look for the 'Manage Booking' section.
- Enter the PNR number and the traveler's last name to proceed further.
- Once you get onto the flight details page, you must search and select the option of 'Cancellation.'
- Follow the process to cancel your flight ticket online by following the on-screen process.
- You will get redirected to the payment page once the cancellation process is complete, in which you have to follow the on-screen process to cancel your flight ticket.
- Once the cancellation is complete, a link will appear on your screen.
- Click on the link to get redirected to the refund form, in which you must fill out the details and the reason for cancelation to get the refund.
- Once the form is complete, press submits, and you'll get the refund in 5-7 business days.
Through phone call
Travelers also have a chance to make an Aer Lingus refund request by calling the customer service agent of the airline. The steps needed to be followed to do the same are explained here.
- Dial the customer service number (516) 622-4222 or (800) 474-7424, and once getting connected, follow the recorded on-call menu.
- Press 1 to proceed with the reservation of your flight ticket.
- Press 2 to make the changes to your flight ticket.
- Press 3 to learn about the airline's frequent flyer program.
- Press 4 to cancel your flight ticket.
- Press 5 to initiate the refund request.
- Press 9 to connect with the customer service executive.
- Once the auto-generated process is complete, the agent will connect with you and will proceed with the refund of your flight ticket. The Aer Lingus refund time to get credited to your bank account is 5-7 business days.
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